Travel e-SIM User Guide

You will receive the e-SIM as a QR code attachment with an email.

You must have a data connection during the installation of the e-sim.

On almost all phones with e-sim support there is a Network menu option to add an e-SIM or a Data Plan.

You use this option, and choose install with a QR-Code.

It may take a while until the e-sim comes online.

An e-sim can only be registered on one device.

If you can no longer use your device with e-sim, you must order a new e-sim. We transfer the balance on the old e-sim to the new e-sim.

If you want to change/renew your device, you must remove the e-sim on the old device, and reinstall it on the new one. We can send the e-sim QR code again.

Travel e-SIMs have an Estonia mobile number starting with +372

This is important if you want to use your sim for text messages and/or calling.

If you order your e-sim on this website, we will immediately create an account for your e-sim and send the login details by email.

If you order your e-sim on a partner website such as bol.com or amazon, we sometimes do not receive your email address.

We always send the e-sim by email. This can be an email within the domain of the sales partner. Please send an email to Worldmobile with your own email address. We will create your account and send the login details by email.

You can log in to the Worldmobile web site and recharge your SIM card(s). We do not accept credit cards or PayPal. You can pay online with iDEAL or with payment solutions from Belgian banks.

You can also request an invoice and pay the invoice. We will update your account/SIM balanceafter receiving your payment.

This information is of course visible after logging in to the Worldmobile travel eSIM website.

You can also call  the code *146*099# with your eSIM. Balance and phone number will appear on your screen.

In most cases, the internet works without problems. You must have a balance on the SIM card or activate a data package. 

If necessary, you can create an APN (Access Point Name) with the following value: send.ee

By default, voicemail is enabled on holiday e-sims and sim cards (also known as Worldmobile Intrnationale sim/e-sim). You can call the following code numbers to manage your voicemail.

Voicemail uitzetten

Call *146*090#

Enable voicemail Call to *146*091#

Check voicemails Call to*146*094#

Activate voicemail menu Call to *146*095#

You can use the following voicemail options

* Help 0 Inbox 1 All voice messages 2 Change directory 3 Additional options 5 Repeat message 6 Play next message 7 Delete message # Exit

Listen to voicemails Call*146*095# , then dial 1

Please note: Calling voicemail is not free.

WorldMobile travel eSIMs have an Estonian mobile number by default, and this number is displayed to the person called.

It is possible to change this displayed number, for example, to your Dutch mobile number.

Number display is arranged by Worldmobile. Send us an email to make a request.

You can forward incoming calls to your WorldMobile travel sim to a landline or mobile number in one of the 100+ countries where receiving calls is free. 

It is not possible to forward SMS messages.

You can only activate and cancel call forwarding by calling the following codes with the relevant WorldMobile SIM card:

Activate call forwarding
Dial 146*081*00 country code phone number# and press „Call”
Example: *146*081*00493012345678#

Cancel call forwarding
*146*080# and press „Call”

You can receive calls on your normal mobile number by using the forwarding option.

WorldMobile travel esim customers can view their call, SMS and data usage history at any time. All data is shown with country of use, caller and called number and the associated costs.

There is no limitation on the history that can be viewed.

In some cases there may be a few minutes delay before the call and SMS costs are available.

Data usage data is shown after the roaming partner has sent the usage data to WorldMobile.

SMS does not work on the first day you use the esim. The sim card must first register in the SMS system. 

The SMS function does work from the 2nd day of using an e-sim.

Worldmobile travel e-sim product has a standard data rate that is calculated per MB. You can never use more data than what is possible with your balance. 

You can use data packages to surf the internet cheaply in many countries.

In order to be able to surf the internet, data usage and data roaming must be enabled on your device.

Use in a Wifi Hotspot (Data tethering) is permitted.

Making and receiving calls is possible. This service does not work in USA. 

Calling in the Netherlands and Belgium to outside the EU, and calling from countries outside the EU is very cheap. see our rates for calling and being called.

Some networks block calling to the travel esim numbers that begins with 3725. This is a limitation set by other networks. For this reason, it can be that some callers can not reach your esim number.